SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're looking for a driven and results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our web chat platform. You'll provide exceptional assistance, resolving a wide range of customer inquiries in a timely and professional manner.

If you have a excellent understanding of customer service principles, are proficient with technology, and possess excellent communication abilities, we encourage you to apply.

  • Duties include:
  • Responding to customer requests via live chat
  • Resolving with technical issues and providing product information
  • Maintaining accurate customer records in our CRM system
  • Collaborating with other departments to ensure a seamless interaction

Join Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for communication with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, offer support, and maintain a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can develop your skills and make an impact in our success. We also provide competitive compensation and benefits packages to ensure our employees are recognized.

Should you in this exciting opportunity, please send us your application today!

Customer Operations : Remote Chat Support Position at Eclerx Pune

Are you a enthusiastic individual with excellent customer service skills? Do you excel at helping clients resolve their queries in a timely and efficient manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing outstanding customer service. Our group of skilled professionals work together to offer a seamless customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Responding to customer inquiries via live chat in a professional manner.
  • Addressing common issues effectively and efficiently.
  • Escalating complex issues to the appropriate department .
  • Maintaining a positive customer experience.

If you are eager to join our successful team and make a tangible impact on our customers, we encourage you to apply!

Intriguing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is actively seeking a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing outstanding support via live chat. If you have a strong understanding of customer service principles and a ability to address customer queries effectively, we encourage you to join us!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include: Maintaining accurate records of customer interactions
  • Qualifications: Proven customer service experience

We offer a dynamic work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!

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At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the first point of contact for our clients, addressing their inquiries in a professional manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with strong customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Associate, you will be the first point of interaction for our valued customers, providing timely and helpful solutions to their questions . You will employ your knowledge to troubleshoot a variety of customer issues through our virtual support system.

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with exceptional communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!

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